Claims
Claim Process Guide
Step-by-Step Claims Process
- Notify Us Immediately
Report the incident as soon as it happens through any of the following channels:
- Phone: 0333 3357963
- Email: [email protected]
- Submit online at: sharedprotection.co.uk
Include:
- What happened
- When and where
- Who was involved
- Immediate damages or loss
- Complete the Claim Form
Fill out the attached claim form or download a copy from our website. Provide as much detail as possible.
- Submit Supporting Documentation
Depending on the nature of your claim, submit:
- Photos of damage
- Police reports or incident logs
- Invoices or receipts
- Email or communication trails (for supplier/credit claims)
- IT/security reports for fraud or cyber incidents
- Assessment and Communication
- We’ll acknowledge your claim within 48 hours
- A claims handler will follow up for further details if needed
- Adjuster may be assigned for high-value or complex claims
- Claim Resolution
Once reviewed:
- We’ll confirm coverage and payment amount
- Payout will be processed to your account
- A full report will be issued to you
Need Help?
Our claims team is here for you: